Negative equity, often referred to as an “upside-down” car loan, can be a very challenging situation for many car owners. It occurs when the outstanding balance on an auto loan exceeds the market value of the vehicle. For example, if… Read More »Understanding and Overcoming Negative Equity (Part 1)
When considering trading in your car for a new one, understanding the concept of positive equity is essential. Positive equity arises when the value of your trade-in vehicle exceeds the remaining balance on your auto loan. For example, if the… Read More »Positive Equity: Value and Flexibility in Your Happy Car Deal
When purchasing a new vehicle, one cost that often raises questions is the destination charge. This additional fee is added to the vehicle’s price and covers the cost of transporting it from the factory to the dealership. In this post,… Read More »Demystifying Destination Charges and Their Place in the Industry
In the fiercely competitive retail automotive industry, customer satisfaction is a key driver of success. To gauge and improve customer experiences, dealerships rely on the Customer Satisfaction Index (CSI). The Customer Satisfaction Index (CSI) is a metric used to measure… Read More »Understanding CSI: Measuring Excellence in the Automotive Industry
When it comes to purchasing a vehicle, the decision between new and used can often be a tough one. However, there is a middle ground that combines the best of both worlds: Certified Pre-Owned (CPO) cars. CPO vehicles offer the… Read More »Certified Pre-Owned Cars: Unlocking Value, Reliability, and Peace of Mind